At FrontRowKing.com, your experience is important to us and we hope you enjoy your time on our site. We only provide authentic, quality tickets. If the event is canceled, you are eligible for a full refund. Front Row King always sends tickets using Federal Express. We often have luxury suites available, as well as VIP seating, discount tickets, and last minute tickets. Your tickets will ship within 1 business day and will arrive before the event. If you require assistance we encourage you to call us at 1-866-226-6811 and let them know you're calling regarding Front Row King! Front Row King is a reputable and reliable ticket broker.