Guarantee
Our primary purpose for offering a 125% guarantee is to ensure safety and protection for our customers. Read our full guarantee for more information regarding what is covered by our guarantee and what is not. View Complete Guarantee
Some customers prefer to purchase tickets via phone which is perfectly acceptable. We understand that ordering seats can be overwhelming. Our highly trained and knowledgeable customer service and sales agents are available to assist you in placing your order or to answer any questions you may have in regards to our policies, guarantee, event information, delivery or anything else that concerns you.
Orders placed before 5:00 pm are usually available for immediate shipping (unless otherwise noted) and tickets can be downloaded and printed within minutes if you order e-tickets.
Your order is not guaranteed to ship immediately. In some cases, the tickets are not yet available for delivery and will be shipped when they are ready. We do however, guarantee that your tickets will arrive in time for the event.
Front Row King will go the extra mile to provide exceptional customer service and make sure that you are receiving the highest level of customer care possible. When you order with us, our staff is obligated to ensure the tickets you order match the seats you have selected. We also guarantee that the tickets will be valid for entry and that you will receive a full 100% refund if the event is canceled.
Orders are generally shipped within 1 business day unless otherwise noted. Your order will arrive in time for the concert or you will receive a full refund for the purchase price.
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