About Your Seats
After completion of your order, you can track the progress of your order using the instructions provided in your confirmation email.Shipping
All deliveries are sent to the address provided during the checkout process. A recipient may be required to sign for the delivery. If you have special instructions or requests for the shipping department, please note them on the checkout page or by calling our staff at 866-226-6811.Guarantee
If an event is permanently cancelled, you will be refunded the full price of the tickets (minus delivery charges). Simply call our toll free number and our customer service agents can walk you through the simple process. If your event is cancelled, please do not discard your tickets as they may be required for a refund. View Complete GuaranteeWhy Use Front Row King?
Where some companies offer premium tickets at premium prices, we offer the largest selection of premium and cheap tickets in addition to excellent customer service and a full guarantee. In some cases, we also have a limited number of backstage passes and premium seating available for certain events. Check our event inventory for availability.Ticket Availability
Most tickets are available, in-hand, in-office. In some rare cases, the tickets are not yet made available (not printed or not distributed) and will be available for shipment at a later date. This will be detailed in the notes when selecting your seats so there are no surprises!Ordering
Some customers prefer to purchase tickets via phone which is perfectly acceptable. We understand that ordering seats can be overwhelming. Our highly trained and knowledgeable customer service and sales agents are available to assist you in placing your order or to answer any questions you may have in regards to our policies, guarantee, event information, delivery or anything else that concerns you.
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