If the event is canceled, you will receive a full refund. If you require assistance you're welcome to call us at 1-866-226-6811 and let them know you're calling regarding Front Row King! Your tickets will ship within 24 hours and you will receive them in time for the event. Front Row King always sends tickets using FedEx. Your information will be kept safe and confidential when you order with Front Row King. Front Row King is a popular and honest ticket site. Front Row King often has premium tickets available, as well as front row seats, discount tickets, and last minute tickets. We only provide authentic, quality tickets. Here at FrontRowKing.com, your patronage is important to us so please let us know how we can serve you better!