Your tickets will ship within 24 hours and will arrive before the event. We strive to supply you with the highest quality tickets. If the event is canceled, you will receive a full refund. Front Row King always ships using Federal Express! Your information will be kept safe and confidential when you order with Front Row King. We often have box seating available, as well as front row seats, pit tickets, and last minute tickets. If you have any trouble you're welcome to call us at 1-866-226-6811 and be sure to say your call is regarding Front Row King.