If the event is canceled, you are eligible for a full refund! If you require assistance we encourage you to call us at 1-866-226-6811 and let them know you're calling regarding Front Row King. Your tickets will ship within one business day and you will receive them in time for the event. We only provide authentic, quality tickets. Browse our selection often and you may find some backstage passes on sale. Don't give up if our tickets are out of your price range. Most event ticket prices can go down, especially close to the event date! Here at Front Row King, your patronage is greatly appreciated so please let us know how we can serve you better! Front Row King understand the importance of making sure you have the best experience we can provide.