If the event is canceled, you are eligible for a full refund! If you have any trouble you're welcome to call us at 1-866-226-6811 and let them know you're calling about Front Row King! Front Row King always ships via Fed Ex! Don't be discouraged if the available tickets are too expensive. Most event ticket prices change frequently, especially close to the event date. Front Row King strives to sell the highest quality seats. Your tickets will ship within one business day and you will receive them in time for the event! We understand the importance of making sure you have the best experience on the internet. Your information will be kept safe and confidential when you order with Front Row King.